Yesterday and today we are in the process of upgrading security on the server and have installed the latest Apache V2 and PHP. There may be a few issues with add-on domains which we are resolving for all accounts. If you have an add-on domain problem you can easily do a 'fix' with the following:
1. Login to your account via CPanel or FTP and go to your /public_html directory and locate the directory that contains the files for your add-on domain.
2. Rename the directory to a different name.
3. Go to CPanel Add-On domain link and locate the add-on domain that is linked to the directory you just changed. Delete this add-on domain.
4. Proceed to add the same domain again as it was originally setup.
5. Now refresh the list of directories in the /public_html directory. You should see the directory that you changed and the new directory for the add-on domain. Delete the NEW add-on domain directory and then change the name of the directory in (step 1) to the name associated with the add-on domain.
Please contact us via the Help Desk with any problems you may be experiencing and we will work to resolve them ASAP.
Admin Team !!